Case Resources


Going on a Home Visit? Don’t forget the case record form! This form corresponds with the CMS workflow.

The Loan Conversion Program is intended to help make a systemic change in our client’s lives by providing market interest rate loans.  The Loan Conversion Program contains two parts – Personal Installment Loans and Car Title Loans.  We don’t often get a chance to make such a significant difference in our client’s lives.  This program is one of those chances.   

Best Practices from Other Conferences


We have no specific hotel policy. We have conference guidelines on how much a case worker can commit to a client without full conference approval. Some clients are living long term in the extended stay hotels in our area and yet some are weekly. We usually give at least 1 weeks rent, enough to give the clients some time to find other assistance. In other words 1 week up to a maximum of 1 month.


We do support Hotel/motel rents but to a limited degree. We are about the only church in our area that supports this need. Normally our guidelines provide 2-3 nights at a motel. In extreme circumstances, we may do a week. Our monthly budget for hotels/motel is $1500. Once we hit that number, we do not accept new applications until the 1st of the following month.


SJN will pay extended stays or hotels if they were evicted and lived in our territory before being evicted.


We have a checklist sort of document we hand out to new case workers but they must also ride along with an experienced case worker to observe and learn the process. If the conference is a new conference a nearby conference will be more then happy to have them ride along to get experience. NEW CASEWORKER HANDOUT


1. Training and development descriptive document.  It is given to new members to give them an overall view of the process and  progression.  However it is also meant for, and given to, existing members to convey to them the importance of their role in developing new members and the fact that by helping to develop new members they are performing a service to the Society and to the Conference.

2. New Member Matrix.  It is used primarily by the President to track the progression from prospective new members who have expressed an interest in joining through the training and development process for committed new members. Most of the columns are self-explanatory:

  • Info. email  —  this is an email sent to those who have expressed interest in SVdP to introduce ourselves to them, welcome and encourage them to join, and give them a brief overview of who we are and what we do.
  • Name Placard  —  name place card we use at our Conference meetings.  It makes new people feel welcome and included right away.
  • Attend Meetings / Home Visits  —  this is a qualitative tracker regarding whether they are attending meetings with some regularity and are going out on home visits as Secondaries.  For example, if a prospective new member who has expressed interest isn’t attending meetings, that would indicate a need for a follow up contact. Or if a committed new member who wants to be a caseworker isn’t going out on home visits then that requires some attention also.
  • Reg. SVdP  —  this is whether they have registered in the SVdP membership database.
  • Ozanam, etc.  —  these are the various training programs.  For the CMS column, that should be split up into two columns, one to indicate that they have been entered into the CMS membership database with appropriate coding of role; and the second to track whether they have received CMS training.
  • Handbook  —  indicates that they have received a Caseworker Handbook.



 SJN has a checklist as well as a Case Worker Manual. Included in the manual and appendices is the checklist.